Kay Health Care Service Ltd
Kay Health Care Service Ltd
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Welcome to Kay Health Care Service Ltd

Welcome to Kay Health Care Service LtdWelcome to Kay Health Care Service LtdWelcome to Kay Health Care Service Ltd

Where short-term supported living and specialist respite are designed around your needs.

Welcome to Kay Health Care Service Ltd

Welcome to Kay Health Care Service LtdWelcome to Kay Health Care Service LtdWelcome to Kay Health Care Service Ltd

Where short-term supported living and specialist respite are designed around your needs.

At Kay Health Care Service Ltd, we understand that needing short-term residential support can feel uncertain — for individuals, families and professionals alike.


Our role is not only to provide accommodation and personal care, but to offer reassurance, stability and a safe place to reset, recover and move forward.


We provide short-term residential respite within a calm, structured and homely environment for adults who require personal care. Every individual is treated with dignity, respect and compassion, and supported to regain confidence, independence and wellbeing at their own pace.


Our service operates in line with the Care Quality Commission (CQC) fundamental standards and is committed to safe, effective and person-centred care.

About Kay Health Care

About Our Service

Kay Health Care Service Ltd provides:

  • Short-term residential respite
  • Accommodation for persons who require personal care
  • Step-down and stabilisation placements
  • Crisis prevention and recovery-focused support
  • Structured transition planning

We operate from a C2 registered residential property in Sheffield and support a small number of individuals at any one time. This allows us to deliver personalised care in a safe, supportive and attentive environment.


We work collaboratively with:

  • Local Authority Adult Social Care teams
  • NHS discharge and mental health services
  • Community professionals and advocates
  • Families and carers

Who we support

We support adults aged 18+ who may:

  • Be living with autism spectrum condition (ASC)
  • Have mild to moderate learning disabilities
  • Experience mild to moderate mental health needs
  • Require short-term stabilisation following crisis
  • Need respite to prevent placement breakdown
  • Require structured support prior to returning home


Our service is designed for individuals who require personal care alongside structured support within a residential setting.

Our Approach

Our approach is built on five core principles:

Safety

We prioritise safeguarding, risk management and a secure environment at all times.

Compassion

We treat each person as an individual, recognising their experiences, strengths and goals.

Independence

We promote daily living skills and confidence-building wherever possible.

Partnership

We work closely with families, commissioners and professionals.

Outcomes

From day one, we focus on positive and measurable progress toward stability and transition.


We understand that recovery is not linear. Our team provides steady, consistent support that helps individuals feel safe enough to move forward.

Our Residential Environment

Quality, Training & Governance

Quality, Training & Governance

Our setting offers:


  • Comfortable private bedrooms
  • Shared communal spaces that encourage positive social interaction
  • Structured routines to provide stability and reassurance
  • 24-hour staff presence (including waking night support where required)
  • A small, supportive household environment


We aim to provide a space that feels calm, welcoming and respectful — not institutional.

Quality, Training & Governance

Quality, Training & Governance

Quality, Training & Governance

Strong leadership and well-trained staff are at the heart of safe care.


At Kay Health Care Service Ltd:


  • Staff receive regular supervision and performance reviews
  • All staff complete mandatory training and ongoing professional development
  • We operate robust safeguarding and risk management systems
  • We maintain clear policies and procedures aligned with CQC standards
  • We actively monitor quality through audits and feedback


We believe good leadership creates good care.

Equality, Diversity & Cultural Sensitivity

Equality, Diversity & Cultural Sensitivity

Equality, Diversity & Cultural Sensitivity

We are committed to promoting equality and diversity in all aspects of our service. We:


  • Support culturally sensitive and person-centred care
  • Respect individual beliefs, identities and backgrounds
  • Promote inclusion and non-discriminatory practice
  • Create an environment where everyone feels safe, valued and heard


Every person has the right to be treated with fairness, dignity and respect.

Feedback, Co-Production & Complaints

Equality, Diversity & Cultural Sensitivity

Equality, Diversity & Cultural Sensitivity

We encourage open communication and continuous improvement.


  • We actively seek feedback from individuals, families and professionals
  • We encourage co-production in care planning and service development
  • We operate a clear, accessible complaints process
  • All concerns are taken seriously and responded to promptly and transparently


We view feedback as an opportunity to strengthen and improve our service.

Our Promise

At Kay Health Care Service Ltd, we promise to:

  • Deliver safe, high-quality personal care
  • Treat every person with compassion and respect
  • Promote independence wherever possible
  • Communicate openly and honestly
  • Work collaboratively with professionals and families
  • Support positive transitions and stable outcomes

Referrals

We accept referrals from:

  • Local Authority Adult Social Care
  • Brokerage teams
  • NHS discharge services
  • Mental health professionals
  • Community-based practitioners

Our referral process includes:

  1. Initial discussion and screening
  2. Review of referral documentation and risk assessment
  3. Assessment of compatibility and support needs
  4. Placement agreement
  5. Admission and personalised care plan implementation

Kay Health Care Service Ltd

Unit D10, Alison Business Centre, 39 Alison Crescent, Sheffield S2 1AS

Tel: 0114 324 1440 Email: info@kayhca.co.uk

Office Hours: Monday – Friday, 9am – 5pm

For referral enquiries or further information, please contact us directly.

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